Right of withdrawal

Right of withdrawal for consumers and users

You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.
The withdrawal period will expire 14 calendar days from the day that you or a third party for you indicated, other than the carrier, acquired material possession of the goods.
To exercise the right of withdrawal, you must notify us at

  • Riviera Mediacom 62 Bd de la République, 06400 Cannes, France
  • Email: admin@parfumerie-jolymome.com


your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email).
To comply the withdrawal period, it is enough that the communication regarding the exercise by you of this right is sent before the corresponding period expires through an unequivocal statement (for example, a letter sent by postal mail or email). You can use the model withdrawal form available here, although its use is not mandatory. To meet the withdrawal period, it is enough that the communication regarding the exercise by you of this right is sent before the corresponding period expires

Consequences of withdrawal

In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery that we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.
You must either return or deliver the goods directly to us or to Riviera mediacom 62 Bd de la République, 06400 Cannes, France without undue delay and, in any event, no later than 14 calendar days from the date of receipt of the contracted goods in which you inform us of your decision to withdrawal from the contract. The term will be considered fulfilled if you return the goods before said term has expired. You must bear the direct cost of returning the goods. It is estimated that said cost amounts to approximately 25 euros maximum.
You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and the operation of the goods.

Exceptions to the right of withdrawal

The right of withdrawal will not be applicable to contracts that refer to:

  • The supply of goods whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
  • The supply of goods made according to the specifications of the consumer and user or clearly personalized.
  • The supply of goods that can deteriorate or expire quickly.
  • The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.
  • The supply of goods that after their delivery and taking into account their nature have been mixed inseparably with other goods.
  • The supply of alcoholic beverages whose price has been agreed at the time of entering into the sales contract and which cannot be delivered before 30 days, and whose real value depends on market fluctuations that the employer cannot control.< /li>
  • The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.
  • The supply of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.